Subscription Boxes FAQ
Our cookie subscription boxes are the best thing to happen to mailboxes nationwide and are the perfect gift for everyone you know.
With the gift of a Cookie Subscription, your friend or loved one will get delicious, handmade, freshly baked cookies sent to them in whatever size and duration you choose. Simply pick your size, Flavor Collection and duration and we'll take care of the rest.
- Regular - A Small Tin of cookies (20-24 depending on flavor)
- Mini - a Bakers Dozen of cookies (13 cookies)
- Every week of 4 weeks
- Every month for 3, 6, or 12 months
- Forever - Every month until you cancel it.
- Bakers Choice - Whatever we feel like sending you! But we promise no repeats in a 12 month cycle.
- Chocolate Lovers - all our favorite chocolately cookies
- The Classics - Think Chocolate Chip, Snickerdoodle, Oatmeal Raisin, etc.
- Gluten Free - One of our three standard Gluten Free options - sometimes some flavors we're testing, too!
Whatever subscription you choose, you'll also receive a free printable pdf you can use to let the subscription recipient know they just got the best gift ever.
When do you ship Subscriptions?
We ship on Tuesdays.
- For the Once a Month subscriptions, if you purchased it on June 15th, the first box will ship out on the first Tuesday in July.
- For the "Once a Week for 4 Weeks" subscriptions, we ship out every Tuesday following your order placement. If you order on a Wednesday, we'll start shipping the following Tuesday and every Tuesday after that for 3 more weeks.
I ordered on the first Tuesday of the month. Can my Subscription start now?
If we received your order before 10am on that first Tuesday of the month, we'll make sure we start shipping immediately. Please let us know in the checkout comments that you'd like us to do so (versus waiting for the next month).
Can I order now and specify to start the Subscription later?
Absolutely! Say it's September and you're getting ahead on all your Holiday shopping or you're planning for upcoming birthday presents... you can let us know in the comments at checkout what month you'd like the subscription to begin.
I won't be home for a shipment. Can I delay it?
You can email us to discuss your options for delaying a shipment but you should be able to manage your subscriptions via the link provided you when you purchased it.